Privacy Policy

Privacy Policy

Introduction

At School of Marine Education (SME), we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how SME collects, uses, and safeguards your personal information through its digital platforms, including our website (https://smeindia.org.in/) and mobile applications. In this policy, "we", "our", or "SME" refers to School of Marine Education, and "you" or "your" refers to any individual accessing or interacting with our Platform.


Information We Collect

The type of data we collect depends on your interactions with SME, such as:

On Registration: Name, contact number, email, password, city, country, designation/rank, educational details, employment history, and associated company.

While Using Our Services: Data regarding courses accessed, session logs, preferences, usage analytics, and location (if permitted).

Through Surveys/Forms: Feedback, preferences, demographics such as age or interests.

Through Communication: Any email, phone, or chat records with SME staff, mentors, or support teams.

Cookies & Device Information: Automatically collected data including browser type, device specs, IP address, screen resolution, and visit behavior.


Use of Personal Information

Your data is processed lawfully and only for legitimate educational, operational, and administrative purposes, including:

Delivering course recommendations, webinar information, blog alerts, notifications, and relevant updates.

Improving user experience through usage analysis and feedback.

Providing customer and technical support.

Marketing and promotional communication (with opt-out option).

Compliance with legal obligations, fraud prevention, and safeguarding rights.

Participation in webinars, forums, and community features.


Cookies and Tracking Technologies

We use cookies and similar tools to enhance your browsing experience. Cookies help us analyze website traffic, store preferences, and offer personalized content. Most browsers allow you to disable or control cookies in settings. Disabling them may affect certain functionalities of the Platform.

We do not sell your email or use it outside of necessary communication.


Third-Party Sharing and Disclosure

SME does not sell or rent your data. However, we may share information with:

Internal departments or affiliated companies for academic and administrative purposes.

Recruiters and partner companies, if your profile matches specific criteria (based on your consent).

Legal and regulatory authorities as required by law.

Service providers assisting us with analytics, development, or marketing (under strict confidentiality).

In the event of a merger or acquisition, data may be shared with the involved parties.


Third-Party Content & External Links

Our Platform may contain links to third-party sites such as learning portals or job boards. SME is not responsible for their privacy practices. Users should read the policies of those external platforms independently.


Comment Policy

We welcome open discussion. However, we reserve the right to moderate or delete comments that are irrelevant, offensive, spam, or violate our community guidelines.

Once published, comments are not deleted unless required by law or due to violations of safety, terms, or legal obligations.


Children's Privacy

Our platform is not designed for individuals under 13 years of age. If personal data of a minor is inadvertently collected, we will delete it upon discovery.


Social Media Interaction

Engagement with our social handles implies consent to data collection and use as per this Privacy Policy. Social platform terms also apply.


Data Security

We apply robust physical, electronic, and organizational safeguards to protect your personal data. While we strive to keep your information secure, no system is completely foolproof. You are encouraged to maintain the confidentiality of your login credentials.


Policy Updates

SME reserves the right to amend this Privacy Policy at any time. Changes will be reflected on this page, and continued use of the Platform constitutes agreement to the revised terms.


Grievance Redressal

For questions, concerns, or complaints regarding your data, contact our grievance team:
Email: info@smeindia.org.in

We are committed to addressing your concerns efficiently.